I just wanted to say a quick thank you for doing such an amazing job on the crown molding in our house. You did exactly what you said you’d do and it looks even better than we imagined!
Your price was very reasonable, you were neat but most of all you were extremely professional and made us feel like we were your #1 job even though it was a small job.

I would definitely recommend your company to all my friends and family!

Thank you again,
— Erica Kaswell, Natick
My mother and I can not begin to thank you for your kindness. What you did with our kitchen I’m sure is a large reason the house sold quickly. You are truly one of the good ones.

— Chris M., Framingham
P.S. Just to reinforce a marketing thing: when describing your capabilities, professionalism, reasonableness, etc., the one thing that always elicits a strong, positive “Wow!” is when I tell them that when you say you’re going to show up at a certain time, you actually do!!! I just don’t think enough people in the service industry understand how important this is; just thought I would pass it along!!
— Mary Brown, Sudbury
I felt that working with Scott was such a refreshing experience for me. He sticks with his schedule which is very important. Scott and his crew are very talented. They can also give suggestions and problem-solve. The tile work and drywall work was very good. Scott’s prices were very fair and I felt that I received great value for the price that I paid. I would recommend them to anyone.
— Rita Sassaman, Framingham
Demolished our old pressure treated wood deck and built a new, larger deck using Azek PVC

Scott and team did a fantastic job on our new deck. Scott is a true professional and handled both the business end and the construction end of the job equally well. He is a great communicator and answered every question promptly and thoroughly. When we gave him a sense of how much we wanted to spend on the project he was great in working with us to make the price match our budget.

The demolition and construction of our deck went off without a hitch. Scott was great at letting us know when he was coming and going and was diligent in trying to complete the project as close to the original schedule as possible even though we had a lot of rain during the time the work was scheduled to be done. When Scott couldn’t make it, he always called and emailed with an update and let us know when he would be back next.

The deck itself is gorgeous. Scott and crew did a wonderful job on the construction and built exactly the deck we’ve been wanting for years. We truly appreciate the work that Scott and team did and would be happy to recommend Creative Home Improvements to anyone interested in their services.
— Brian Thorner, Ashland
It was a pleasure working with Scott Zide, his employees and subs of Creative Home Improvements Inc. Scott is very professional, creative, and a stand up person. We first worked with Scott last year when he built us a beautiful back yard deck. We were so pleased with the outcome we asked him to quote us on some ice dam damage to the interior of our house and to finish our basement. From the beginning, Scott kept us in the loop on every facet of the job. I am a firm believer in constant communication and so is Scott. Whether it was a text, email, or a phone call he would always have his IPad or cell phone handy and would get back to me in a reasonable amount of time with an answer to my questions or a new quote on a change order. He always made us feel comfortable that what he said he would do he would do! Being organized is not easy but it is for Scott. The software tools alone will keep your project on time and on budget. His crew Rich “Utility Player”, Bill “The Painter” and Ryan “The Closer” just to name a few will treat your house and belongings as if they were theirs. Nobody is perfect and some mistakes were made but accountability is huge and when something did not go right Scott and his crew took responsibility and fixed the situation. If you choose Creative Home Improvements make sure that Scott and his crew are doing your job. You will be happy with the results of the final product!!
— Eric K, Natick